Last Updated: June 2026
At ProGearSupply, we're committed to delivering your orders quickly, securely, and efficiently. Our goal is to provide a seamless shipping experience from the moment you place your order until it arrives at your doorstep.
Order Processing
Order Cut-Off Time
Orders placed before 7:00 PM (EST) on business days are processed the same day. Orders received after the cut-off time will be processed on the next business day.
Handling Time
All orders are prepared, packed, and dispatched within 1–2 business days (Monday through Friday) after your order is placed.
Shipping & Delivery
Transit Time
Once your order has been shipped, delivery typically takes 5–7 business days (Monday through Friday), depending on your location.
Estimated Delivery Time
The total estimated delivery time is generally 6–9 business days from the date your order is placed.
Shipping Fees
Free Standard Shipping is available on all orders. We proudly cover shipping costs to provide a better shopping experience for our customers.
Shipping Coverage
We currently offer standard shipping throughout the United States.
Order Tracking
Once your order has been shipped, you'll receive a shipping confirmation email containing your tracking information. Please allow 24–48 hours for tracking updates to become available after shipment.
Packaging & Handling
Every order is carefully inspected, packaged, and handled to help ensure it arrives safely and in excellent condition.
Order Changes & Cancellations
Orders may be canceled for a full refund if the cancellation request is received before the order has been shipped. Once an order has been dispatched, it will be subject to our Return & Refund Policy.
Approved refunds are typically processed within 7 business days, depending on your payment provider and financial institution.
Undeliverable Packages
If a package is returned to us due to an incorrect, incomplete, or undeliverable address, our support team will contact you to arrange reshipment. Additional shipping charges may apply.
Lost or Stolen Packages
ProGearSupply is not responsible for packages that are lost or stolen after being marked as delivered by the shipping carrier. If you experience a delivery issue, please contact our support team and we will do our best to assist you.
Contact Us
If you have any questions regarding shipping, delivery, or your order, please contact us:
ProGearSupply
Email: support@progearsupply.com
Phone: 561-922-0063