Privacy Policy

Privacy Policy

Last Updated: June 2026

At ProGearSupply ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit ProGearSupply.com, make a purchase, create an account, or otherwise interact with our website and services.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

To provide and improve our services, we may collect the following types of information:

Personal Information

When you place an order, create an account, subscribe to our communications, or contact us, we may collect:

  • Full name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

  • Payment information (processed securely through trusted third-party payment providers)

Account Information

If you create an account, we may collect:

  • Username

  • Login credentials

  • Account preferences

  • Order history

Shopping and Usage Information

We may collect information regarding:

  • Products viewed

  • Items added to cart

  • Wishlist activity

  • Purchase history

  • Browsing behavior on our website

Customer Support Information

When you contact us, we may collect information contained in your communications, including emails, support requests, and feedback.

Automatically Collected Information

We may automatically collect certain information through cookies and similar technologies, including:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Pages viewed

  • Referral sources

  • Website usage data

How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Manage your account

  • Communicate order updates and service-related notifications

  • Improve our products, services, and website functionality

  • Personalize your shopping experience

  • Prevent fraud and unauthorized activity

  • Comply with legal obligations

  • Send promotional communications when permitted by law

Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third parties only when necessary to operate our business, including:

Service Providers

Third-party providers that assist with:

  • Payment processing

  • Shipping and fulfillment

  • Website hosting

  • Analytics

  • Customer communication services

Legal Requirements

We may disclose information when required by law or when necessary to:

  • Comply with legal obligations

  • Respond to lawful requests from authorities

  • Protect our rights, property, customers, or business

  • Investigate fraud or security issues

Business Transfers

In the event of a merger, acquisition, restructuring, or sale of assets, customer information may be transferred as part of the business transaction.

Cookies and Tracking Technologies

ProGearSupply uses cookies and similar technologies to improve website functionality, enhance user experience, analyze traffic, and support marketing activities.

Cookies help us:

  • Remember your preferences

  • Keep items in your shopping cart

  • Understand website usage

  • Improve site performance

You may control or disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.

Shopify and Third-Party Services

Our store is hosted on Shopify Inc. Shopify provides the e-commerce platform that allows us to sell our products and services.

Your data may be stored through Shopify's secure data storage systems, databases, and applications. For additional information regarding Shopify's privacy practices, please refer to Shopify's Privacy Policy.

Data Security

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be 100% secure.

Your Privacy Rights

Depending on your location and applicable laws, you may have the right to:

  • Access personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your personal information

  • Object to certain processing activities

  • Withdraw consent where applicable

  • Request a copy of your personal information

To exercise any of these rights, please contact us using the information provided below.

Marketing Communications

You may unsubscribe from marketing emails at any time by:

  • Clicking the "Unsubscribe" link included in our emails

  • Contacting our support team directly

Please note that transactional communications regarding orders or account activity may still be sent even if you opt out of marketing communications.

User Reviews and Public Content

If you submit product reviews, testimonials, comments, or other public content, that information may be visible to other visitors and users of the website.

Please avoid sharing sensitive personal information in publicly accessible areas.

Children's Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

If we become aware that personal information from a child has been collected, we will take appropriate steps to remove such information.

International Data Transfers

If you access our website from outside the United States, your information may be transferred to, stored, and processed in countries where data protection laws may differ from those in your jurisdiction.

By using our services, you consent to such transfers where permitted by law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations.

Any updates will be posted on this page with a revised "Last Updated" date. Continued use of our website following changes constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

ProGearSupply

Email: support@progearsupply.com

Phone: 561-922-0063